Help
Logging into Canary
- Select “Memberweb” from the BWI Bookmarks folder.
- Login to the system.
- A list of applications will appear on the screen, including the option to book an Employee Reservation. One is “Canary GMS” select it.
- Canary will auto-login and is ready for use. Keep this tab open throughout your shift, it will be needed to communicate with guests, approve check-ins, and check-outs.
Set a Wakeup Call
Option 1: Set via a Front Desk phone
- Tap the touch screen button for “Wakeup” at the bottom of either FD phone.
- Enter the guest’s room number, then #.
- Press 1 to set a wakeup.
- Press 0 to set a wakeup for today, or 1 to set for tomorrow.
- Enter the hour for the wakeup call in 24hr format, then press #. 01 for 1AM, 07 for 7AM, etc.
- Enter the minutes for the wakeup call, two digits, then press #.
- Press 1 to activate the call.
- Press 1 to set a single wakeup call, or press 2 to set the wakeup call to auto repeat every day (USE WITH CAUTION).
- Press 1 ONE MORE TIME to confirm the wakeup call. (If you don’t press this, the wake-up wont happen.)
Option 2: Set via the internet
- Visit the Wakeup Call link in the Operations bookmark folder in firefox.
- Login using the saved password.
- On the left, click “Integrations” followed by “PMS”
- Click Add to set a new wake-up call.
- Enter the Room number (101 will fill by default, simply delete it and add the correct one.)
- Enter the date and time for the wake-up.
- Leave the “Redials” and “Intervals” as they’re automatically set and click Save to complete the wake-up setup.