| 11am | Checkout Time |
|---|---|
| Review due checkouts. From the AC Cloud Main Menu, click Remaining Departures. | |
| Call any “due out” rooms that are still showing as occupied in AC Cloud. – If the guest is gone, check them out. If not, add their late checkout time to Clean me Next. | |
| Confirm BW Rewards Points in MemberWeb. – (MemberWeb > Best Western Rewards > Pending Rewards). | |
| Confirm BW Commissions in MemberWeb. – (MemberWeb > BestCheque Commissions > View/Edit Commissions). | |
| Once all the rooms have been assigned, pre paid rooms charged, and notes reviewed – program the keys for all arrivals. Each guest gets one keycard. – Stamp the wifi password on the outside of the key sleeve if not previously stamped. | |
| PARKING PASSES are generated via AC Cloud in the Letters system. – Remember to print one for every guest during check-in. |